Privacy Policy

Effective Date: 2025
Lumo Studio is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website lumo-studio.ch or interact with us in other ways.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and business details you provide through our contact form, newsletter signup, or consultations.

  • Technical Data: IP address, browser type, pages visited, time spent, and other analytical data via cookies or third-party tools like Google Analytics.

  • Project Information: Details you provide about your brand, business, or design needs when requesting services or submitting a brief.

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries or project requests

  • Deliver and manage creative services

  • Improve our website and user experience

  • Send occasional updates, marketing, or news (only if you've opted in)

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

  • Trusted third-party service providers (e.g. hosting platforms, analytics tools) who assist in running our website or business operations, under strict confidentiality agreements.

  • Legal or regulatory authorities when required to comply with the law.

4. Cookies

We use cookies and similar tracking technologies to analyze website traffic and enhance user experience. You can control cookie settings through your browser preferences.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, or loss. However, no method of transmission over the internet is completely secure.

6. Your Rights

Depending on your location, you may have rights under data protection laws, such as:

  • Access to your personal data

  • Correction of inaccurate data

  • Deletion of your data

  • Objection to data processing

  • Withdrawal of consent (for marketing emails)

To exercise any of these rights, contact us at: hello@lumostudio.ch

7. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for their content or privacy practices.

8. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review it regularly. Updates are effective upon posting to this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact: hello@lumostudio.ch